BMW Service Center in Scranton, PA

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Welcome to Our Service Department

At Tom Hesser BMW, our highly qualified technicians are here to provide exceptional service in a timely manner. From oil changes to transmission replacements, our Scranton, PA service department is dedicated to maintaining top-tier customer service, for both new and pre-owned car buyers! When you're looking for quality BMW service & repairs in Pennsylvania, think Tom Hesser BMW. Allow our staff to demonstrate our commitment to excellence.

After Hours Drop Off

Need to drop off your vehicle after hours? No problem! Park your vehicle in front of the service lanes. Open the drop box located to the right of the garage doors and grab an envelope and pen located above the Key Drop box. Fill out the customer information section, place your keys inside the envelope, and place it inside the secured Key Drop. One of our dedicated service advisors will reach out to you the next business day!

Waiting with us?

Of course you can! We offer a comfortable lounge for our customers to sit back and relax, or get some work done while we service your vehicle. While you are at it, enjoy our free wi-fi, complimentary coffee, tea, hot chocolate, and water. Or, take some time to view our various BMW models on our showroom floor.

Routine Maintenance

Whatever your service needs are, we will be here to help at every step. Call us when your BMW vehicle is ready for routine maintenance. Our techs will get right to work, ensuring that your BMW continues to run like a well-oiled machine. We offer a full range of services such as:

No matter what kind of repairs your BMW needs, we're here to help. Call today to request an appointment.

Major Repairs

If your vehicle needs more in-depth care, let us handle it.

Our collision and engine repair experts are here to help, no matter what the problem may be. We'll perform detailed diagnostics to determine which systems need attention, and we won't stop until we find the cause of the problem.

From our expertise to stellar customer service, our service department serves as a destination for BMW drivers from Clarks Summit to Dalton, PA and beyond. Be sure to check our current service specials as well for great savings & incentives. Call for more details or stop by to learn what's new in our BMW service department. We look forward to meeting you!

Skilled Professionals Providing Quality Service

At our BMW dealership, our team of service professionals are ready to meet any of your vehicle's needs. Highly skilled and trained in BMW service and repair, our technicians have taken the time to learn about these vehicles inside and out. We take enormous pride in the services we offer, and use genuine BMW parts to keep your vehicle running its best. Best of all, you can count on our Scranton auto service team to provide superior customer service with every visit.

  1. Tom Hesser BMW

    1001 N Washington Ave
    Scranton, PA 18509

    • Sales: 570-343-1221
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Get in Touch

  • Contact our Sales Department at: 570-343-1221
  • Monday9:00am - 6:00pm
  • Tuesday9:00am - 6:00pm
  • Wednesday9:00am - 6:00pm
  • Thursday9:00am - 6:00pm
  • Friday9:00am - 5:30pm
  • Saturday9:00am - 3:00pm
  • SundayClosed