Custom Order With Tom Hesser BMW

Can't Find the Vehicle You're Eager to Drive? Custom Order with Tom Hesser BMW!

We know how frustrating it can be when you can't find the BMW of your dreams. Don't settle for a model that isn't you! We can help you find the perfect BMW for your lifestyle, with numerous models arriving daily! Our Sales team can discuss incoming inventory and help you find the one that matches your needs best. Custom order a new BMW today!

Frequently Asked Questions

You probably have questions on the process! Check out our Frequently Asked Questions below and let us know if you need anything else!


Can I order vehicles other than the ones on this page?


As vehicle inventory gets updated from one model year to the next, you'll have times your order is accepted and other times when orders are closed. If you can't find the model you want, let us know!



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How do I order a vehicle?


Submit your request by clicking "Start Your Custom Order," including vehicle preferences in the comments section. A team member from Tom Hesser BMW will contact you to verify the vehicle you want, explore potential incoming inventory, and arrange an order directly to BMW.



Start Your Custom Order

Does it cost extra to order my vehicle?


All final sales prices are negotiated between you and our dealership, but BMW won't charge you extra to custom order a model!

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Is my order eligible for BMW Incentives?


Yes! You can check qualifying incentives at the time of your order or at the time of your delivery, whichever works best for you.



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Can I finance my purchase or lease an ordered vehicle?


You can! The Tom Hesser BMW team can explain your options and help arrange financing.



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How do I get my VIN to track my ordered model?


A Tom Hesser BMW team member will provide you with the VIN once BMW establishes it.



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Inquire Below to Get Your Custom Order Started


Make an Inquiry

  1. Tom Hesser BMW

    1001 N Washington Ave
    Scranton, PA 18509

    • Sales: 570-343-1221
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Get in Touch

  • Contact our Sales Department at: 570-343-1221
  • Monday9:00am - 6:00pm
  • Tuesday9:00am - 6:00pm
  • Wednesday9:00am - 6:00pm
  • Thursday9:00am - 6:00pm
  • Friday9:00am - 5:30pm
  • Saturday9:00am - 3:00pm
  • SundayClosed